HFH Healthcare

In the dynamic healthcare sector, HFH Healthcare faced a crucial challenge of rapidly and efficiently expanding their team while wrestling with a cumbersome recruitment process. This case study delves into HFH Healthcare's journey of overcoming these obstacles and achieving remarkable growth, all made possible with the assistance of Occupop, a user-friendly recruitment software tailored for small to mid-sized businesses.

Founded on a commitment to excellence, HFH Healthcare's core mission is to provide home-based, high-dependency complex care to those in need. Their unwavering dedication to patients has led to substantial growth in their workforce and service offerings. With 600 employees across the UK, an annual hiring range of 200-300, and a compact HR team of 6, HFH Healthcare has made a significant impact on the lives of individuals and families in the UK requiring specialised care services.

HFH Healthcare faced a pivotal challenge: the need to scale their team efficiently. With the demand for their services on the rise, the company's existing recruitment process was proving to be a bottleneck. The primary issue lay in the use of multiple recruitment platforms that lacked integration.

Miluja Gurusinghe, their head of Recruitment and Compliance noted, "We were using different platforms separately, and it took time to go through all the different sites." The disjointed approach hindered the recruitment process, made it time-consuming, and posed challenges in achieving the desired level of staff growth.d matters. Miluja expressed, "GDPR was introduced, but with no prior processes in place, I was unable to ensure compliance without a system to assist."

HFH Healthcare's commitment to delivering top-tier healthcare services to their clients translated into ambitious plans for workforce expansion. They needed a streamlined and efficient recruitment process to fulfill these growth targets successfully. The ability to quickly find, select, and onboard the right talent became essential in meeting their growing staffing needs.

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With the adoption of Occupop, HFH Healthcare experienced a transformative shift in their recruitment processes, leading to remarkable outcomes. The recruitment process became significantly more efficient, thanks to Occupop's automation features that streamlined tasks and reduced the reliance on manual work. The most substantial impact was observed in the time required for interviews and hiring, which dramatically decreased from an extended 6 weeks to a highly efficient 2-3 weeks. This accelerated hiring timeline not only promptly met the growing staffing needs but also improved the overall quality of hires. The HR team at HFH Healthcare witnessed a surge in productivity, as Occupop alleviated the burden of time-consuming administrative tasks, affording them the freedom to concentrate on more strategic and value-added responsibilities.

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Looking ahead

Occupop played a pivotal role in helping HFH Healthcare achieve their company growth targets, particularly in the context of volume recruitment. The company's ambitious expansion plans became more attainable, thanks to the efficiency brought about by Occupop. Looking ahead, HFH Healthcare plans to further enhance their recruitment process by integrating Occupop with their CRM system. This integration will further optimise their recruitment processes and contribute to the company's future growth.