Select Technology Group
The Challenge
In an increasingly competitive landscape, recruitment stands as a critical pillar for any organisation aiming to sustain growth and operational excellence. Select Technology Group, a prominent player in the retail technology and electrical sector, faced substantial challenges as they expanded their operations across the UK and Ireland. This case study explores how Occupop, a streamlined recruitment software, revolutionised their hiring processes, contributing significantly to their growth and efficiency.
About Select Tech
Select Technology Group operates within the rapidly evolving retail technology and electrical industry. With over 650 employees, their expansion was hampered by decentralised recruitment processes across various locations, making efficient scaling a formidable challenge.
Irish owned and operated, the business comprises a multi channel portfolio, connecting the most distinctive technology brands with our retail, business and education partners to deliver a tailored technology experience.
Select Technology Group operates across 55 locations and welcomes 4 million customers annually.
The group’s multi-channel portfolio includes:
- Select redefines Apple sales, service repairs and solutions for consumers, businesses and education institutions.
- Blink 24, the group’s boutique distributor.
- DID with over 55 years experience in the latest home appliance technology solutions.
Location: Multiple locations across Ireland
Industry: Logistics
Size: 350-400 staff
Average Yearly Hires: 200
HR Team: 3 members
The Solution
The Old Way Wasn’t Working
Before Occupop, here’s what chaos looked like at Select Technology Group: different locations scrambling independently to hire, no cohesion, and too much time wasted. We were growing fast, but our recruitment efforts? They lagged painfully behind.
Recruitment Chaos: Each store did its own thing. Result? Inconsistency and inefficiency. Every hiring manager ran their own race, creating a cacophony rather than a chorus.
Too Slow, Too Manual: It took six long weeks to hire someone. Six weeks of CV sifting, interviewing, and decision-making. In business time, that’s an eternity.
Overwhelming Costs: With a growing need for more hands on deck, the recruitment costs were spiralling. More ads, more agencies, more everything.
Martine Samuel-Maher knew something had to change. “We needed to stop the madness,” she said. “We needed something that wasn’t just a band-aid but a real, lasting solution.” That’s when Occupop came into the picture.
The Result
Enhanced Efficiency and Substantial Savings
Dramatic Reduction in Time to Hire
The time to fill positions was significantly reduced, from six weeks to just one week. This 83.33% decrease in hiring time enabled quicker responsiveness to staffing needs and faster growth.
Significant Cost Savings
Financial efficiencies were notable:
- Ireland: Saved over €15,000 annually on recruitment costs.
- UK: Saved over £10,000 annually in recruitment expenses.
Decrease in Staff Turnover
Staff turnover in Ireland was halved, indicating improved job satisfaction and retention, which in turn reduces the long-term costs and disruption associated with frequent hiring.
Enhanced Productivity
HR administrative tasks related to recruitment were reduced by 80%, from five days to just one day. This freed up the HR team to focus on more strategic initiatives and personnel development.
Streamlined Recruitment Processes
The centralised recruitment dashboard provided by Occupop allowed for more efficient management and oversight of the recruitment process across multiple locations, ensuring consistency and control.
Improved Candidate Engagement
Occupop's system facilitated better communication with all applicants, ensuring everyone received timely and appropriate feedback. This not only enhanced the candidate experience but also bolstered the company's reputation in the job market.
These results collectively demonstrate how Occupop has helped transform the recruitment process at Select Technology Group, making it more efficient, cost-effective, and responsive to the company's growth needs.
Occupop has been a game-changer for Select Technology Group. With our operations spread across Ireland and the UK, managing HR and recruitment efficiently was a challenge, especially with just one person at the helm until recently. Thanks to Occupop, we've streamlined our processes, delegating the review of CVs and the scheduling of interviews to our hiring managers. This has greatly enhanced the efficiency of our hiring process, allowing us to promptly respond to all applicants, including those not selected. Acknowledging every application is crucial for us, as everyone deserves a response. I can't recommend Occupop highly enough."
Simple. Beautiful.
Recruitment Software.
Recruitment Software.